Tuesday, January 6

Call Centre

"The phenomena of kids waiting outside of their local Tesco for the latest instalment of Harry Potter should fill future generations with dread: it’s ok at the moment, while they are carefree 9 year olds, but will they be so enthusiastic in 7 years time when they have to sit on the tills at some ungodly hour so that middle class kids can be indulged in their latest fad?"

Dare I say, Amen brother!? This from Call Centre Confidential, which is a pretty humorus read from a man who has worked in a call center for far too many years and is middle management. He's also Brittish. A great blog-read. I laughed.



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